The Responsibility of delivering.
Imagine your computer, phone, or any electrical device, it has an intricate network of connections that wants to achieve one goal, that goal is to provide you, the customer with anything you desire from that device.
We now implement those roles into people, in the circuit of connections, a delivery, a job from a client to deliver or transport, takes a connection of people to do it. The management team organise the roles of importance, from advertising to warehouse management to haulage driver.
The responsibility of delivering doesn’t rest solely on the customer’s order and delivery, it rests on a circuit of connections. When people complain that their delivery isn’t on time, it takes only this understanding that circuit connections rely on the linear circuit. Just as if one part of your phone or electrical device doesn’t work, it will have a relay effect on things to come.
For this reason, the responsibility of delivering doesn’t rest solely on giving the customer what they desire but instead making sure your mechanism of business is working efficiently and smoothly, because when you have full control and the mechanisms are working well, you get the result of a good delivery.
So how about when your phone stops working properly, you don’t pass on your discontent to the phone, but instead you pass your discontent onto the people that made that phone, just as for delivery, you don’t solely blame one person, you contact the company and find something to blame it on. For this very reason is why the responsibility of delivering is a near impossible perfect and should always be respected by the company and the customer.
